How to Configure Bria for Mac or PC

Bria 3 is a carrier-grade next generation softphone application that enables you to manage your communications easily and efficiently – all from your computer desktop.

Step 1: Get Bria

  • You can purchase and download Bria here: http://www.counterpath.com/bria.html
  • To configure Bria, you will need your SIP account credentials, which you will find in the email we sent you when you signed up.

Step 2: Entering Account Settings

On the Mac, from the menu, choose Bria > Preferences. Then click on "Accounts"

In Windows, from the Bria menu choose Softphone > Account Settings.

We are first going to add a new SIP account.

Under the "Account" tab, enter the following information from Step 1 above:

User Details

Account Name > Whatever you like

Use for > Call

  • User ID > Username
  • Domain > Domain
  • Password > SIP Password
  • Display Name > Whatever you would like.
  • Authorization user name > Authentication Username

Domain Proxy

  • Select Register with domain...
  • Select "Proxy" under Send outbound via and fill in with > Outbound Proxy

Step 3: NAT Settings

Make sure to turn off any NAT settings on the phone in order for your phone to communicate properly with our servers.

To do so, under the Topology tab, enter the following:

Firewall Traversal

  • Firewall transversal mode > None (always use my local IP address).

Step 4: Audio Codecs

Under "Preferences" choose "Codecs". Here you can set your audio and video codecs.

For audio, make sure that only G711 ulaw, and G722 are enabled.

Remove any other codecs listed there.

Check the box at the bottom of the screen - "Accept the first codec offered...".


Step 5: Configure XMPP Chat and Presence

OFrom the Accounts tab, choose the "+" (plus sign) at the bottom to add a new account.

Choose New XMPP Account.

Enter in your settings as follows.

User Details

  • User ID > Username
  • Domain > Domain/Realm
  • Password > XMPP Password - the password you set
  • Display Name > Whatever you would like.

Choose "Apply"

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